Consumer Privacy Policy

• For details, see Articles  68 to Article 73 of Decree No. 52/2013/ND-CP.
• This content should be consistent with Section II.3.e of the Operational Plan

1- Purpose and scope of information collection

The term “Personal Information” in this Policy means information that identifies or is potentially personally identifiable to a customer. The types of personal information we process (which may vary by jurisdiction based on applicable law) include:

Company name, store, business unit, transaction address, tax code

Full name, ID number, contact address

Email, mobile phone number, landline number

We always inform customers of the specific purpose if we need to collect personal information from customers on this website, and all information must be voluntarily provided by the customer.

2- Scope of information use

Personal information collected will only be used within the company. We may use this information to contact customers directly in the form of: sending open letters, orders, thank you letters, information about promotions and new services …

3- Information storage time

Coway.com.vn will store personal information provided by customers on our internal systems during the process of providing services to customers or until the purpose of collection is fulfilled or when customers Customer requests to cancel the provided information.

4- Address of the unit that collects and manages personal information

Carpa Vietnam Joint Stock Company

Website:  https://coway.com.vn/

Email: info@coway.com.vn

024 6255 2288(Hanoi), 033 233 92 92(Da Nang) and 094 777 0001(HCM)

5- Means and tools for users to access and correct their personal data.

If you want to edit your personal information, please contact coway.com.vn customer service at hotline  024 6255 2288(Hanoi), 033 233 92 92(Da Nang) and 094 777 0001 (HCM)

6- Committed to protecting customer’s personal information

Coway.com.vn will not share your information with any other company. In some special cases, coway.com.vn may be required to disclose personal information, for example when there are grounds to believe that the disclosure is necessary to prevent threats to your privacy. life and health, or for law enforcement purposes. coway.com.vn is committed to complying with the Privacy Act and the National Privacy Principles.